Sip (“Sip & Stumble” and “Sip & Nibble”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at www.thesipandstumble.co.uk or interact with our services in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
1. Information We Collect
We may collect personal information from you when you submit booking enquiries, request a quote, or contact us directly via email, phone, or website forms. This includes:
- Contact Information: Your full name, email address, phone number, and venue location/address.
- Event Details: Event date, start times, estimated guest counts, and special preferences or dietary requirements.
- Technical Data: Basic usage data via privacy-focused analytics (e.g. page visits, browser device type) which does not identify you personally.
2. How We Use Your Information
We process your personal data under the lawful bases of Contractual Necessity (to manage your booking and provide services) and Legitimate Interests (to respond to enquiries and improve our business operations). Specifically, we use your data to:
- Process booking requests, build event quotes, and deliver mobile bar or barista services.
- Communicate regarding event logistics, menus, licensing, and scheduling.
- Send invoice and payment details for booked events.
- Improve our website performance and user experience.
3. Data Sharing & Third-Party Services
We respect your data and never sell your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business:
- Form Processing & Email Providers: Web3Forms and Microsoft Outlook to process and receive your online booking enquiries securely.
- Website Hosting: Vercel Inc., which hosts our static web application infrastructure.
4. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including fulfilling bookings, resolving disputes, and meeting legal or tax record-keeping requirements under UK law (typically up to 6 years for business financial records).
5. Cookies & Tracking
Our website uses privacy-respecting Vercel Insights to measure overall site performance. This system operates without setting non-essential tracking cookies and does not store identifiable personal profiles. If non-essential marketing cookies (such as Meta Pixel or Google Ads) are introduced in the future, explicit consent will be requested via a cookie banner prior to activation.
6. Your Data Rights under UK GDPR
Under UK data protection law, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where legally applicable.
- Right to Restrict or Object: Object to or request restrictions on certain processing activities.
To exercise any of these rights, please contact us at thesipandstumble@outlook.com.
7. Contact & Data Controller
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Sip (“Sip & Stumble” / “Sip & Nibble”)
Nottinghamshire, UK
Email: thesipandstumble@outlook.com
Phone (bar): 07456 163060
Phone (café): 07768 140119
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data rights have been breached.