Refund Policy

Last updated: 07/05/2025

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At The Sip and Stumble, we value your custom and aim to be clear and fair when it comes to cancellations and refunds.

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This policy is designed to comply with your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, where applicable.

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1. Services and Bookings

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Our services typically involve booking-based events or experiences. By making a booking, you agree to these terms.

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2. Cancelling Your Booking

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You have the right to cancel your booking within 14 days of purchase for a full refund unless the event takes place within that 14-day period or the service has already been provided.

• More than 48 hours before the event: Full refund or free reschedule

• Less than 48 hours before the event: No refund (but we may be able to reschedule at our discretion)

• No-shows: No refund or reschedule

 

If you need to cancel, please email us at thesipandstumble@outlook.com as soon as possible.

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3. Refund Method

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Approved refunds will be returned to the original payment method within 5–10 business days, depending on your bank or card provider.

 

4. Changes or Cancellations by Us

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We reserve the right to cancel or reschedule events due to unforeseen circumstances (e.g. low attendance, illness, venue issues).

• If we cancel: you will be offered a full refund or the option to reschedule.

• If we reschedule: you can choose to attend the new date or receive a full refund.

 

5. Contact Us

 

If you have questions about your refund, cancellation, or rescheduling request, please contact:

The Sip and Stumble
📧 Email: thesipandstumble@outlook.com